The website https://roscarphuket.com/ operates under the brand RosCar Phuket.
RosCar Phuket is an online platform that aggregates car rental offers from independent local rental companies operating in Phuket and nearby areas.
By accessing this website and making a reservation, you confirm your acceptance of these Terms and Conditions.
2. Platform Function
RosCar Phuket provides a digital booking service and does not own, manage, or operate rental vehicles.
All rental contracts are concluded directly between the customer and the local rental company selected during the booking process.
3. Pick-Up and Delivery Options
Vehicles may be collected at Phuket International Airport, within the city, or delivered to hotels or other specified locations.
Available delivery options depend on the chosen rental provider and vehicle category.
4. Rental Benefits
- Car rental without deposit on selected vehicles
- No credit card required for certain offers
- Unlimited mileage included
- Free cancellation on eligible bookings
All conditions are clearly displayed during the reservation process and confirmed in the booking voucher.
5. Reservation Procedure
- Select rental start and end locations
- Choose dates and preferred vehicle type
- Add optional services such as insurance or child seat
- Enter driver contact information
- Confirm the booking by paying an advance of 15–20%
6. Booking Voucher
Once the advance payment is completed, a confirmation voucher is sent to the customer’s email address.
The voucher includes rental company contact details, vehicle information, pick-up instructions, and remaining payment terms.
7. Payments
The online advance payment secures the reservation. Any remaining balance is paid directly to the rental company.
Accepted payment methods and currencies depend on the local provider.
8. Cancellations and Refund Policy
Cancellation terms vary by rental company and are specified in the booking conditions.
If free cancellation applies, it will be clearly indicated before booking.
9. Driver Conditions
- Valid driving license
- Passport or official ID
- Compliance with minimum age requirements
Some rental companies may require an International Driving Permit.
10. Responsibility and Claims
RosCar Phuket is not liable for vehicle condition, mechanical issues, fines, accidents, or additional charges.
All vehicle-related claims must be resolved directly with the rental company.
11. Personal Information
Customer data is collected solely for booking purposes and shared only with the selected rental provider.
12. Contact Details
Email: [email protected]
13. Amendments
RosCar Phuket may update these Terms and Conditions at any time without prior notice.
The version published on the website remains valid at the time of booking.